Assistant Community Manager

Englewood, CO 80110
Full-time
Salary: $40,000.00 to $45,000.00 /year


Four Star is growing and we need excellent people to join our staff. We are diligently working to foster an environment of trust and self-reliance that is promoted through autonomy and support systems. While we often seek seasoned industry professionals we are focused more on finding passionate and caring people to work with.

We need individuals with strong organizational skills, an outgoing personality and who can manage multiple tasks at once and juggle competing priorities. Benefits include competitive compensation packages coupled with really cool office environments, company culture, and team building events.

Applicant Requirements:

· Assistant Community Management – 2-3 years experience

· Renovation and stabilization preferred

· *Please do not apply if not living in the State of Colorado

· DUTIES:

Leasing

Greet prospects and qualify by covering all criteria (ask questions; utilize completed guest cards, etc.).

Immediately record all telephone and in-person visits on appropriate reports.

Enters guest cards and maintain according to established procedures.

Demonstrate community and apartment/model and apply product knowledge to clients needs by communicating the features and benefits; close the sale.

Update availability report, process applications for approvals. (i.e., credit check, rental history, etc.) Submit processed applications to the Property Manager for approval. Follow up with applicant regarding status.

Ensure apartment is ready for resident to move-in on agreed date.

Immediately follow-up on prospects that did not close and attempt to close sale again. If unable to help prospect, refer them to sister communities to meet prospect’s needs.

Monitor renewals. Distribute and follow-up on renewal notices.

Assist in monitoring advertising effectiveness.

Distribute all company or community-issued notices.

Administrative

Operate computers programmed with accounting software to record, store and analyze information.

Accept rental payments and post rents to the computer.

Comply with federal, state and company policies, procedures and regulations.

Record monies collected and prepare bank deposit slips on an on-going basis.

Check figures, postings and documents for correct entry, mathematical accuracy and proper codes.

Prepare statement of accounting notices for past residents.

Prepare, review and close financial books for assigned properties on a monthly basis.

Provide accounting support to Property Managers.

Assist in lease transactions by typing leases, gathering applicant’s history and credit approvals.

Maintain accurate monthly commission sheets on leases, renewals and delinquencies for bonus purposes.

Assume Community Manager’s duties/authority in absence of immediate supervisor in accordance with company and community guidelines.

Provide general clerical assistance to community office

Resident Retention

Receive all telephone calls and in-person visits. Listen to resident requests, concerns and comments.

Quickly complete maintenance Service Request and inform the maintenance team. Answer questions for residents about community, repairs, rent, rules, etc. Follow up on a timely basis if unable to respond to residents on all matters.

Ensure all maintenance repairs are handled satisfactorily by contacting residents with completed Service Requests on a weekly basis.

Maintain open communication with Property Manager and Maintenance Supervisor.

Contribute to cleanliness and curb appeal of the community on a continuing basis.

Assist in planning resident functions. Attend functions and participate as host for any functions as directed by the Property Manager.

Enforce policies of the community.

Four Star Realty and Property Management is an established, fast paced residential property management company across the Front Range of Colorado. We attract positive, energetic and dedicated team members, who in return are rewarded with a fun and exciting culture to work in.

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